When you can’t get along with your Huawei P10 and P10 Plus, there are a lot of things you can try to make it work without having to take it to an authorized service. Before you give up and say it’s not up to you, but also before you waste precious time with more or less effective solutions, you should know that there are generally two major ways to fix a surprisingly wide range of Huawei P10 and P10 Plus malfunctions. We’re talking about deciding to complete a factory reset or choosing to do a cache wipe.
You must have heard of both of them so far, with the majority of troubleshooting guides out there often mentioning them. If you were wondering what’s the difference, let us make it clear for you now: when you factory reset a smartphone, you erase everything, from settings to stored data. When you do a cache wipe, you only erase the cache memory of some apps or of the system. In any case, for the latter, you don’t need to do any backup. Moreover, the cache wipe proves to be extremely useful whenever a smartphone freezes, is slow, has various delays or glitches.
The reason we mentioned that you can delete the cache of an app or the cache of the system is that there are actually two different types of cache memory. The app cache, that every single app has, and the system cache, that your Huawei P10 and P10 Plus operating system has. Its purpose is to temporarily store data and ensure a proper flow of information. But when something happens with this cache memory, the flow is suddenly interrupted. That’s usually when apps start to freeze or even to crash and you need to clear the system cache wipe in order to make everything work smoothly.
To clear cache on Huawei P10 and P10 Plus…
- Open the App Manager under the general Settings;
- Tap on the app that has been causing you problems;
- Look at the app info screen;
- Tap on Clear Cache.
This is the first thing you have to do when you notice that a particular app is giving your smartphone a hard time. If you want to clear the cache for all the apps, you don’t need to manually follow these steps with every single one of them. Just go to Settings, Storage, and select Cached Data. In there, you will be able to clear all the app caches from just one tap, simultaneously. Our advice, however, would be to avoid clearing data for all apps if you don’t want to lose your saved passwords, preferences or settings.
If you did clear the cache of an app that was making the phone freeze or crash but it still acts the same, uninstall that app and then reboot the smartphone. Back up all your data before the reset, just to make sure that you won’t be losing any important information!
When neither clearing the cache, nor wiping the cache partition proved to work, the next stage is to try a factory reset of your Huawei P10 and P10 Plus. Usually, this final resort will make your phone work normally once again.